At Perceptive Engineering, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@perceptiveapc.com or in writing to our UK head office. Alternatively, you can telephone us on +44 1925 607150.

Who are we?

Perceptive Engineering develops the software and provides the services for improving the efficiency and quality of complex manufacturing processes, across a range of industry sectors.

How do we collect information from you?

We may obtain information about you when you request information about our products or services, or when you purchase any of our software or services via our website.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us using a personal form of payment (rather than via a company purchase order), those details will not be held by us, but will be collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • meet our obligations arising from any contracts entered into between you and us;
  • seek your views or comments on the goods or services we provide;
  • notify you of changes to our goods or services;
  • send you communications which you have requested or that may be of interest, such as notification of new products or services, upcoming events that are appropriate to your professional interests;
  • process a job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for them to use in their marketing activities.

We will not share your information with third parties for the delivery of any contractual obligations we may have with you or your company, unless you give us your express permission.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you information via email or to process requests for support). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place with them that requires them to keep your information secure and not to use it for their own direct marketing purposes. 

Please be reassured that we will not release your information to third parties beyond Perceptive Engineering unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a thirdparty as part of a sale of some or all of our business and assets to any thirdparty or as part of any business restructuring or reorganisation, or if we’reunder a duty to disclose or share your personal data in order to comply withany legal obligation or to enforce or apply our terms of use or to protect therights, property or safety of our supporters and customers. However, we willtake steps with the aim of ensuring that your privacy rights continue to beprotected.

Giving us your consent for Marketing purposes

You have a choice about whether or not you wish to receive information from us. If you do want to receive direct marketing communications from us about our products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes byemail, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be so contacted. You can change your marketing preferences at any time by contacting us via email to info@perceptiveapc.com or telephone on +44 1925607150.

You can choose to stop receiving marketing information from us at any time by sending a request to unsubscribe to info@perceptiveapc.com or by following the instructions located at the bottom of any marketing emails you receive.

Our Commitment to Children’s Privacy

Perceptive Engineering complies with the General DataProtection Regulation and does not knowingly collect personally identifiableinformation from anyone under the age of 13.

How to Access or Correct Your Information

Perceptive Engineering is committed to providing reasonable and practical access to allow anyone to identify inaccuracies in their personal information and have them corrected, or to request to have any or all of their personal removed.  Anyone may submit inquiries about the accuracy of the personally identifiable information they have previously submitted or requests to have it removed, either through our website at www.PerceptiveAPC.com/contact_us or via email to info@perceptiveapc.com. Where practical, Perceptive Engineering will, upon request, modify or delete personally identifying information.

The security precautions we have in place to protect the loss, misuse oralteration of your information

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card information is securely stored digitally and deleted when no further charges are scheduled or due.

When you give us personal information, we take stepsto ensure that it is treated securely. Any sensitive information (such ascredit or debit card details) is encrypted and protected using 128 Bit encryptionon SSL. When you are on a secure page, a lock icon will appear at the topsection of your web browser.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information,we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential; we ask you not to share your password with anyone.

Use of 'cookies'

Like many other websites, the Perceptive Engineering website uses cookies, small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you each time you visit. The only cookies that we use collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference.  It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, please refer to your browser’s help pages. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run byother organisations. This privacy policy applies only to our website‚ so weencourage you to read the privacy statements on the other websites you visit.We cannot be responsible for the privacy policies and practices of other siteseven if you access them using links from our website.

In addition, if you linked to our website from a thirdparty site, we cannot be responsible for the privacy policies and practices ofthe owners and operators of that third party site and recommend that you checkthe policy of that third party site.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

Perceptive Engineering Clients & Partners